Frequently asked questions
What is the return policy?
Cancellation Window: Orders may be cancelled within 2 days of placement.
Return Period: Eligible items must be returned within 7 days of delivery.
Refund Processing: A full refund will be processed to the original payment source within 7 to 14 business days upon receipt and inspection of the goods.
Eligibility Criteria: Items must be in their original packaging and purchased at regular price. Custom-made, hygiene-sensitive, and sale items are non-returnable.
what is the shipping policy?
Order Processing: All orders are processed within 1 to 2 business days.
Delivery Timeline: Standard shipping typically takes 5 to 7 business days.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is completely free on all orders because we’re focused on building trust and making your experience easy from the start. No hidden fees — what you see is what you pay.